Service Engineer

Service Engineer

Location: Field-based covering High Wycombe, Welwyn Garden City, and the Home Counties

Salary: Competitive + Performance Incentives & Profit Share

Job Type: Full-Time, Permanent

Opportunity Overview

K&D Recruitment is delighted to partner with the region’s premier installer of high-end orangeries, conservatories, garden rooms, and architectural aluminum windows and doors.

On behalf of our client, we are seeking a skilled and customer-focused Service Engineer to join their expanding field team. If you are a hands-on problem solver who takes immense pride in your craftsmanship and enjoys the freedom of a field-based role, this is the perfect career move for you.

The Role: Variety, Autonomy, and Craftsmanship

In this dynamic position, no two days are ever the same. One day you’ll be fine-tuning high-spec bi-fold doors or sealing a bespoke conservatory roof; the next, you’ll be troubleshooting a complex issue on-site and delivering an exceptional customer experience.

Key Responsibilities

• Diagnostic & Remedial Work: Identify and rectify issues with premium window, door, and conservatory products under warranty.
• Precision Repairs: Conduct high-quality remedial works, including installing sealed units, replacing sashes, and fitting door slabs.
• Hardware & Framework Adjustments: Handle door adjustments, replace small parts (hinges, handles), and expertly track down and resolve conservatory roof leaks.
• Customer Excellence: Act as the professional face of the brand, ensuring absolute customer satisfaction through polite and efficient service.

What We Are Looking For

• Industry Expertise: Proven experience in window, door, and conservatory installation or service engineering is essential.
• Mobility: A full UK driving license is required.
• Professional Mindset: Excellent customer etiquette, common sense, and the ability to think on your feet.
• Autonomy: Highly proactive with the ability to work independently without close supervision, while remaining a reliable team player.
• Organization: Strong time-management skills paired with clear, professional communication.

Package & Benefits

Our client truly values their team and offers an exceptional working environment alongside a brilliant rewards package:

• Financial Growth: Company profit-share scheme and performance-based employee incentives.
• Health & Security: Comprehensive healthcare cash plan and an employer-backed pension scheme (post-probation).
• Time Off: 22 days of annual leave, plus special rewards for milestone birthdays and long service.
• Career Progression: Ongoing professional training and technical development.
• Company Culture: Regular team social events, generous staff discounts, and employee referral schemes.

How to Apply

This position is being handled by K&D Recruitment. To take the next step in your career with a premium market leader, please click 'Apply' now to submit your CV for consideration.

INDKD